CommSoft, a leading provider of billing and OSS software to communications companies announced today the release of their latest product, Visual TC, for service activation and business process automation. Visual TC enables real-time service and business process automation for Video, Voice, Wireless, and Data services with immediate revenue generation across the ever-widening landscape of network technologies. Visual TC can become the single control point regardless of the composition, deployment, or vendor mix for telecommunication providers. Customers may select to deploy Visual TC in a Windows, Linux, or Sun environment.

Modular in nature, this set of solutions provides broad capabilities including complex service activation, revenue assurance, line and quality testing, customer e-care application support and switch migration capabilities. Visual TC allows service order and billing systems to interface with external entities such as switches, voicemail, E911, LIDB, cable head-ends, Internet databases, etc.

The Visual TC architecture consists of continuous monitoring and measurement processes, technology templates and a flexible scripting environment. The platform continuously collects data, determines operational statuses, validates and updates processes or services …. all simultaneously…all automatically. The numerous manual steps involved in order processing, trouble testing, and record auditing become fully automated. Customer service is accelerated with tedious manual tasks and errors eliminated. Visual TC utilizes Windows-style forms and menus, which minimizes the learning curve for users.

Visual TC breaks the barrier of utilizing one tool set across operating environments with its flexible architecture. Its ability to utilize the most modern APIs available, while still maintaining the ability to work with older technology, is unsurpassed. Communication between Visual TC, network elements, and billing systems uses a variety of API and interface schema. This allows customers to maintain and expand their existing network investment while allowing the latest technology to come on-line quickly. Communication between the script processor and network elements can utilize:

• XML, SOAP over HTTP, and JAVA support emerging technology standards
• JDBC and ODBC support relational databases
• TCP/IP Sockets such as SSH, TELNET, FTP, SCP, HTTP, HTTPS, and SMTP support new and traditional technology standards
• CORBA and JAVA-RMI support high level interface standards

“Our library of over 100 APIs and emerging technology templates is the most robust that we have seen in the marketplace. Visual TC can accommodate for virtually any network element, task, or process out there” Said Gary Martini, VP of Sales and Marketing from CommSoft. “Visual TC increases accuracy and saves providers valuable time and money.”

About CommSoft

CommSoft provides communication service providers with software solutions to conduct their customer care, billing and provisioning operations accurately and seamlessly. Video, Voice, and Data services can be bundled, activated, and billed with ease. Our workforce automation tools and information dashboards increase efficiency and enable better service. Our CABs, financials, web-care, and mapping solutions complete this offering.

For more information, go to www.commsoft.net.