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About Commsoft


Commsoft
8 Southwoods Boulevard
Albany, NY 12211
United States
 Visit us at NXTComm2008, Booth: SU8008

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Product Name:   CommView

REAL-TIME CUSTOMER MANAGEMENT AND METRICS
Quick customer service is essential in today’s fast paced environment. Customers expect you to know who they are and what their particular issues are in seconds as they call in. Departmental and Executive management want up to the minute status and operational readiness information to monitor business processes and make decisions. Get the customer, department or company information in easy to understand and use graphical dashboards, in a flash. Drill down into specific issues for immediate resolution - hyperlinks to needed application or information stores is built in.



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